It’s the hypothesis of this research that the strategy and style of an organisation are linked to the characteristics of the information being processed by the business in its primary operations.
Operational Excellence |
Customer |
Product |
|
Machine |
Professional Bureaucracy |
Adhocracy |
|
|
|
|
|
Centralization |
High |
Low |
Low |
Formalization |
High |
High |
Low |
Specialisation |
High |
Low |
High |
Integration |
High |
Low |
High |
|
|
|
|
Centralized |
Devolved |
Federal |
The research is attempting to establish the extent to which sucessful organisations match the mix adopted in their strategic position to that of its organisation style and Information Systems approach. It is also trying to see the degree to what the closeness of the match can be correlated with business performance and satisfaction with IT