It’s the hypothesis of this research that the strategy and style of an organisation are linked to the characteristics of the information being processed by the business in its primary operations.

Information Characteristics

Scale

Diversity

Complexity

Organisation Strategy

Operational Excellence

Customer
Intimacy

Product
Leadership

Organisation Style

Machine
Bureaucracy

Professional Bureaucracy

Adhocracy

Characterised by

 

 

 

Centralization

High

Low

Low

Formalization

High

High

Low

Specialisation

High

Low

High

Integration

High

Low

High

 

 

 

 

Information Systems

Centralized

Devolved

Federal



Three pure forms of organisation are described, however real world organisations will implement a position that can be viewed as a synthesis of all three.

The research is attempting to establish the extent to which sucessful organisations match the mix adopted in their strategic position to that of its organisation style and Information Systems approach. It is also trying to see the degree to what the closeness of the match can be correlated with business performance and satisfaction with IT

 

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